How to get help for Contactizer
Objective Decision prides itself on its customer service. We are always available to answer questions about our products and to explain how to use them more effectively. Your suggestions and feedback are welcome, to help us make our products even better. Our support team is working very hard to answer all e-mails within a few business days.
Please use the appropriate channels by picking the correct links below:
Search the forums
The Contactizer community is growing every day, and you can become a part of it. Do a quick search to find out whether a similar question has been asked and answered. Our forums are a place where users can share experiences, tips and tricks. And our engineering and support staff frequently join the conversation!
Get the basics by visiting the built-in Apple Help
(requires Contactizer to be installed)Contactizer offers a large built-in Apple Help System containing over 150 articles. This source of valuable information can be accessed by clicking this link or by choosing the Help menu in Contactizer.
Visit the FAQ Base
The Contactizer FAQ Base contains many of the most commonly asked questions. You can search or browse it to find answers quickly and easily.
Lost license file
If you have previously purchased software licenses from Objective Decision and have since lost your electronic key, you can request it by entering the e-mail address you used when you registered.
Still having technical issues?
If you can't find a solution to your problems using the above methods, you can submit a Ticket by using the dedicated form.
Our support team will usually answer your email within 48 business hours.
Please note that our support is exclusively web-based. We don't offer telephone-based customer assistance.