Support Contact Form
If you've purchased an Objective Decision product, you are entitled to unlimited free email support.
All support requests must be initiated using our contact form.
If you can't find a solution to your problems in our knowledgebase, you can submit a Ticket by selecting the appropriate channel below.
Our support team makes it best to answer your emails within 48 business hours.
Use this form to report problems you encounter using the software. This includes application unexpectedly quitting, software becoming unresponsive, problems using applications, functionality that you think is not working improperly.
You can use this form to submit feedback if you are having difficulty using our software or you encounter something that is causing confusion.
Use this form if you want to request additional functionality that is not currently in our software. It would be useful if you outline what task you are unable to accomplish because the functionality is missing and / or include reasons why you think the feature would be beneficial.
Use this form if you would like to purchase software, request large volume licensing quotes, or other special licensing needs.